Received the excellent service Today from Daniel, he’s very polite, efficient and professional. Great value of price and satisfying job! Highly recommend icebolt services 👍👍
Great service from Dan at Icebolt. Arrived on time, courteous at all times and went about the job professionally. Good value. Will definitely use again.
Have had Daniel out a couple of times for different things, he is always early, very polite and his workmanship is second to none.
3/3/21 I would NEVER use this business again. For what was at most a 20 min job to replace a power socket we were charged $603. I can understand a call out fee and say 1hour minimum labour, but we were also charged for the time taken for them to drive around a find the part they did not have (2 hours labour cost). Also my research shows the part was about $60 (not trade price) and we were charged $174. From my experience, it would seem to me this business does not rely on good customer service for repeat business or referrals. 5/3/21 further to my review post I called the business based on their reply. I left a message for Stuart to call me, and 2 days later- nothing. My take on this is the reply was to give the impression of wanting to help, but the reality is there was never the intention to rectify the overcharging .8/3/21 Stuart contacted me. The matter was discussed and Stuart explained where the error in the billing was made. I have accepted this in good faith. The invoice was adjusted and I am happy with the outcome. Thanks Stuart for engaging to resolve the matter.
Super impressed with these guys. First time using them - ridiculously efficient, on time , very friendly and courteous staff. Will definitely be using them again- they really set the bar high for other trades. Well done.
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